FAQs and information for your stay on Lake Maggiore

Do all rooms have a lake view?

Most rooms at Villa Ruscello offer a splendid view of Lake Maggiore. The only rooms without a lake view are the quadruple rooms.
Do the rooms have Wi-Fi?

Yes, free Wi-Fi is available throughout the property.
Is breakfast included in the stay?

Yes, breakfast is included and is prepared with fresh products, to be enjoyed in our breakfast room, where you can admire a magnificent view of the lake.
Is the property pet-friendly?

Small pets are allowed upon request and at an additional cost. We recommend contacting the property before arrival.
Does the hotel have an elevator?

Hotel Villa Ruscello is a historical villa spread over two floors with an annexe. To preserve its historical charm, there is no elevator. Our staff is always available to assist guests with their luggage.

What attractions can you visit in the surrounding area?

A short distance away, you can visit Stresa, Verbania, the Borromean Islands, the botanical gardens of Villa Taranto, and numerous scenic trails and historic villages on Lake Maggiore.
Does Villa Ruscello have a private beach?

Yes, Villa Ruscello offers its guests a private beach with a dock directly on Lake Maggiore.
Do you organize boat trips on Lake Maggiore?

It is possible to organize personalized excursions to the Borromean Islands thanks to non-scheduled boat services, which pick up guests directly from the hotel's private pier.
Are boat trips included in the stay?

No, excursions are personalized and not included in the room rate. Boat trips are available on request and can be arranged directly by the hotel.
Is Hotel Villa Ruscello located in the center of Stresa?

The Hotel Villa Ruscello is located in a quiet and panoramic position, about 1.5 km from the center of Baveno and Stresa. The distance from the center guarantees relaxation and silence, while remaining close to the main services and attractions of Lake Maggiore.

What are the check-in and check-out times?

Check-in is available from 2:00 p.m. to 7:30 p.m. After this time, late check-in is possible by prior arrangement, provided you communicate your arrival time. Check-out is from 8:00 a.m. to 10:00 a.m. on the last day of your stay, as specified at the time of booking.
Can I cancel my reservation?

Yes, you can cancel your reservation by informing the hotel at least 5 days prior to your arrival date, without penalty; after that date, a penalty equal to the cost of one night will be applied.
What time do I need to be back at the hotel?

Guests have free access to the hotel during reception opening hours. At night, the entrance gate is closed, but access is always guaranteed thanks to the keys provided to guests.